Comprehensive Health Care Technology Life Cycle
Our services deliver the outcomes
that our customers expect -
Patient and staff
safety, Patient satisfaction, Cost Containment and Regulatory compliance
To fully manage the Health Care Technology Life Cycle. TSP customers benefit
from the following customizable Partnership Contracts:
Fixed price for comprehensive inventory inclusive of parts.
Includes Core Partnership services plus resident TSP staff.
Full life cycle planning and management of medical technology.
Learn more about Outcomes in Action
As additional Value-Add Services we offer the following:
- Clinical Engineering: Advanced medical technology consulting and advisory services.
- Specialized Equipment Services: Preventative maintenance and repairs for specialized medical equipment.
- Capital Asset Services: Preventive maintenance and repairs for the most sophisticated and expensive medical equipment.
- Medical Device Integration: Clinical device acquisition, interfacing, and networking in support of the new Electronic Health Record.
TSPís services are designed to encompass management of the full Health Care Technology Life Cycle. This approach begins with a focus on the potential for medical technology to improve patient outcomes while ensuring that the most suitable technology is acquired and effectively managed as revenue producing assets for your organization. TSPís comprehensive and cost-effective approach takes careful consideration of technology-related expenses not only at the acquisition stage but at the planning, acquisition, maintenance, and clinical use stages as well.
TSPís services are structured to meet the needs of health care organizations around the Health Care Technology Life Cycle including up-front technology
Planning activities and ongoing technology Management and support activities.
TSPís comprehensive approach to managing the Healthcare Technology Life Cycle requires a comprehensive system of data management. TSP has an extensive database of medical equipment maintenance records powered by the HEMS Enterprise Best Practice Systemô designed by EQ2 Inc and originally developed by TSP at the University of Vermont. Our data collection & analysis system is based on three key factors: quality, security, and accessibility.
- Quality - The quality of data determines the overall value. TSP invests heavily in creating a high quality database that is reviewed daily. A system of Best Practices is in place to evaluate information on new models and manufacturers of medical technology. Our staff is highly trained in the importance of data integrity and the methods employed to manage accuracy. We continually gather operators and service manuals for medical instrumentation. TSP conducts an annual survey of manufacturers to gather end of support information on the technology we support.
- Security - TSP makes every effort to ensure the utmost security of our client data. We routinely upgrade our information technology architecture to protect our data. Staff are routinely trained on the necessity of data privacy.
- Accessibility Ė Ensuring that data is accessible when and where needed has been at the foundation of our data collection and analysis strategy. Our biomedical technicians and clinical engineers are equipped to gather information while in the field real time. Reporting to regulatory agencies is immediate and paperless.
In addition to our internal data management system, Technical Services Partnership is a Select Plus member of ECRI Institute. Our membership provides access to critical national and international data impacting the Healthcare Technology Life Cycle. We routinely access the ECRI system to gather information to make informed decisions on Technology Planning. The extensive data library available to TSP
includes access to:
- Recalls & Alerts
- Product Comparisons
- Product Quote Analysis
- New Technology Trends
- Contract Quote Analysis
TSP provides health care technology planning expertise to align your technology tools with your overall strategic plan. TSP recognizes the importance of monitoring the Health Care Technology Landscape and can work with you to develop a detailed plan that meets the needs of your organization.
- Assessment. Technology assessment provides expert advisory services and the most recent information on the clinical value, risk-benefit ratio and the cost effectiveness of new health care technology. TSP methodologies provide a detailed evaluation of the technologies you are considering. Most importantly, TSP evaluates the total cost of ownership for any new technology being considered.
- Budgeting. New technology purchases are integrated into your organizationís capital budget along with replacement items. TSP provides resources to identify the expected new and replacement costs of devices and we review the capital budget to ensure that clear guidelines are established for the next phase of acquisition.
- Acquisition. Selecting and acquiring technology must utilize support providers input according to Joint Commission standards. The most important step in the acquisition process is the determination of specific clinical needs as a specification. Needs assessment should be based on clinical goals, patient mix, operating procedures, overall utilization, backup requirements, and projections for the future. The TSP process helps with all aspects of the acquisition phase ensuring a fair and consistent evaluation to select the equipment that meets your clearly defined requirements.
- Replacement. Technology has a finite life and TSP has been a leader in developing cutting edge analysis reports to aid in the effective evaluation of technology replacement alternatives. Replacement planning ensures that thoughtful objective factors are considered for health care technology. A well defined process helps ensure clear rationale for replacement decisions that are aligned with the organizationís overall strategy.
Technical Services Partnership provides expert healthcare technology
management services to monitor and manage the acquired technology throughout
its life. Our overall objective throughout the equipment life is to ensure the safety, reliability, effectiveness and regulatory compliance of the acquired technology.
- Education. As University department TSP strives to deliver the highest quality
educational programs on the elements of the Healthcare Technology Life Cycle. TSP is an international
collaborator with the World Health Organization to educate developing countries on the importance of
comprehensive technology management. World class on-line courses have been developed by TSP faculty
to educate biomedical technicians. Our clinical engineer staff routinely provide educational sessions
on technology topics of the day and our biomedical technician deliver end user training to prevent the
medical technology use errors.
- Safety. At the heart of the TSP health care technology management program is a focus on the safety of patients and staff using the equipment. Our services are embedded with safety protocols such as reviewing incident investigations, recall support, clinical alarm strategies, noise levels, and electromagnetic interference with the objective of ensuring a safe environment for patients and staff.
- Maintenance. Maintenance management begins with clearly determining device maintenance requirements and establishing a well conceived maintenance plan. Ongoing plan execution includes quality assurance testing for safety and performance, routine inspections, preventative maintenance, calibration and cleaning, corrective maintenance or repairs, and management of service contracts.
- Compliance. Organizations such as Centers for
Medicare & Medicaid Services (CMS) and the Joint
Commission have established a rigorous set of guidelines for medical equipment
management that must be followed. Other organizations such as OSHA, NFPA, and
others have defined standards that require compliance. TSP monitors the status
of these standards and designs programs for customers that aim to meet or exceed
the identified requirements.